Contact Information
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Sunday: Closed
Response Time
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please mention "URGENT" in your subject line.
Frequently Asked Questions
Quick answers to common questions
When will MSP Checkmate be available?
We're currently in development and plan to launch in Q2 2024. Join our waitlist to be notified when we're ready for early access.
What integrations will be supported at launch?
We'll launch with support for ConnectWise Manage & Automate, Autotask, Halo PSA, NinjaRMM, Datto RMM, Kaseya VSA, Hudu, IT Glue, and MSPbots.
Do you offer training and onboarding?
Yes! All plans include comprehensive onboarding and training to ensure you get the most out of MSP Checkmate from day one.